Acceptable Use Policy

Introduction
This Acceptable Use Policy (“Policy”) outlines the guidelines and standards for the use of Upnet Hosting’s services. It is designed to protect the integrity, security, and reliability of our infrastructure and ensure that our services are used lawfully, responsibly, and respectfully. By using our services, you (“Client”) agree to comply with this Policy. Violations may result in suspension, restriction, or termination of services, as outlined below.

Our Enforcement Actions
Upnet Hosting reserves the right to monitor, investigate, and respond to any potential or actual violations of this Policy. In most cases, we will first contact the client to notify them of the issue and allow them a reasonable opportunity to resolve it. We may:

• Suspend services temporarily during an investigation or due to emergency abuse cases.
• Restrict access to or throttle resources if suspicious activity or abuse is detected.
• Terminate services with or without prior notice in the event of severe or repeated violations.
• Report illegal activities to appropriate law enforcement or regulatory bodies.
• Cooperate fully with external investigations regarding abuse or misconduct linked to our infrastructure.
  Our goal is not to interfere with legitimate use, but to ensure a secure, fair, and stable environment for all clients.

Use of Services
Clients must use the services provided by Upnet Hosting in accordance with all applicable local, national, and international laws and regulations. This obligation extends to any third parties, end users, or clients to whom the Client resells or grants access to Upnet Hosting resources. By using our services, the Client and any such parties explicitly agree to abide by this Acceptable Use Policy and the Upnet Hosting Terms and Conditions.

Reselling of services without explicit written authorization from Upnet Hosting is strictly prohibited. All services are intended for the direct use of the registered Client, and not for redistribution or resale as part of any commercial offering unless expressly permitted by contract.

Prohibited uses include but are not limited to:

• Distributing spam, malware, or unauthorized advertising
• Hosting content that is illegal, harmful, threatening, defamatory, or obscene
• Launching or participating in DDoS or other network attacks
• Running unauthorized scanning, brute force, or penetration tools
• Attempting to gain unauthorized access to accounts, networks, or systems
• Engaging in or facilitating any activity that adversely affects other clients or Upnet’s systems

Use of the service for high-risk activities that could impact critical infrastructure or life safety systems is also strictly prohibited without written approval.

Client Responsibility
Clients bear full responsibility for the security, use, and content hosted or transmitted using our services. This includes:

Security

• Clients must secure all login credentials, API keys, SSH keys, and any authentication data.
• Clients must change any default or initially provided passwords immediately after gaining access to the service or system.
• Systems must be patched regularly to address known vulnerabilities.
• Use of strong passwords, firewalls, and up-to-date software is mandatory.
• Clients are responsible for any unauthorized use of their accounts unless proven otherwise.

Rented Systems, Services, and Equipment

• Clients leasing dedicated servers, VPS, or colocated infrastructure are responsible for all installed software, open ports, and exposed services.
• Abuse originating from rented systems (e.g. open SMTP relays, misconfigured proxies, infected scripts) must be mitigated immediately upon notification.
• Physical tampering with colocated equipment or bypassing network rules is prohibited.

Content and Materials

• Clients must ensure that any content uploaded, hosted, transmitted, or distributed through Upnet Hosting’s infrastructure complies fully with all applicable laws regarding intellectual property (copyright, trademark), personal data, and public decency.
• The following content is strictly prohibited and will result in immediate suspension or termination:
  • Hate speech or incitement to violence
  • Child sexual abuse material (CSAM)
  • Terrorist or extremist propaganda
  • Materials that promote or support illegal surveillance or spyware
  • Deepfake content intended for deception, harassment, or impersonation
• Clients must implement strong moderation policies if they operate platforms or services allowing user-generated content (e.g., forums, comment sections, file uploads).
• Storage or transmission of sensitive personal data must comply with GDPR or other relevant privacy regulations. Encryption and access controls should be applied where appropriate.
• Distribution of content designed to defraud, mislead, or exploit (e.g., phishing pages, scamware, fake investment schemes) is forbidden.
• Upnet Hosting reserves the right to remove or restrict access to any content that violates this policy or presents a risk to the integrity or reputation of our services.

Failure to comply with these responsibilities may result in enforcement actions as described above.

For any questions or clarification regarding this policy, please contact us at office@upnet.md.